Leadership Workshop
A focused session for supervisors, managers, or operational leaders around communication, culture, accountability, and leading people well.
Request this format
FHI's Leadership Development Practice
Frontline Leadership That Changes the Floor.
Practical leadership development for companies that depend on strong supervisors, engaged teams, and consistent execution.
Leadership Laces helps organizations develop the leaders closest to the work. Through practical, real-world leadership sessions, teams learn how to communicate better, build trust, create accountability, strengthen culture, and lead people through the daily pressure of operational environments.
30+ YearsChad's frontline leadership experience
Led by Chad EudyVP of Leadership Development
CertifiedJohn Maxwell Coach
Frontline-to-ExecutivePerspective
The Challenge
Your frontline leaders are already shaping the business.
Every shift, frontline leaders influence how people show up, how expectations are communicated, how problems are handled, and how teams respond when the work gets hard.
When frontline leadership is strong, teams communicate better, accountability improves, and the operation becomes more stable.
When frontline leadership is weak, the cost shows up in places leaders already track: turnover, attendance, safety, productivity, morale, engagement, quality, and execution.
Leadership Laces helps companies address these challenges by developing leaders who understand both people and performance.
Why It Matters Now
Companies are asking more from leaders closest to the work.
Supply chain, manufacturing, warehouse, and logistics operations are under constant pressure. Leaders are managing labor challenges, rising expectations, faster timelines, technology changes, and a workforce that expects better communication and clearer leadership.
Most organizations invest heavily in systems, processes, equipment, and recruiting. But the employee experience is still shaped by the person leading the shift.
That is where Leadership Laces focuses.
Free Leadership Tool
Download the Frontline Leadership Self-Assessment
Is your leadership laced up?
The Leadership Laces Self-Assessment Tool is a practical frontline leadership assessment built for warehouse, logistics, manufacturing, supply chain, and operations leaders. The scorecard helps supervisors and leadership teams evaluate trust, accountability, communication, feedback, authenticity, and team connection — so you can identify leadership gaps before they affect team performance.
- Score 10 practical frontline leadership behaviors.
- Identify gaps in trust, accountability, feedback, and communication.
- Use your results to start a better leadership conversation.
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Leadership LacesPDF
Self-Assessment Tool & Scorecard
Is Your Leadership Laced Up?
- 1Trust
- 2Accountability
- 3Communication
- 4Authenticity
- 5Team Connection
Your Score— / 50
What is the Leadership Laces Self-Assessment?
The Leadership Laces Self-Assessment is a 10-question frontline leadership scorecard that helps supervisors and operations leaders evaluate how consistently they build trust, accountability, communication, feedback, authenticity, and team connection.
Who is the self-assessment for?
It is designed for frontline supervisors, warehouse managers, logistics leaders, manufacturing teams, supply chain leaders, and operations executives who want a practical way to identify leadership strengths and gaps.
How does the scorecard work?
Leaders rate themselves on 10 leadership behaviors, total their score, and compare the result to a scoring guide that helps identify whether their leadership is strong, secure, slipping, or in need of support.
What Leadership Laces Delivers
Practical leadership development built for real operations.
01
Communication
Help leaders set expectations, listen better, coach more effectively, and reduce avoidable confusion.
02
Accountability
Equip leaders to address issues early, fairly, and consistently without damaging trust.
03
Culture
Help supervisors understand how their daily actions shape team morale, engagement, and retention.
04
Execution
Connect leadership behaviors to the operating outcomes companies care about: safety, productivity, quality, attendance, and performance.
Who It Helps
Built for the leaders closest to the work.
- Frontline supervisors
- Shift leads
- Warehouse managers
- Distribution center leaders
- Manufacturing leaders
- HR and people leaders
- Emerging leaders
- High-potential associates
- Operations managers
- Cross-functional leadership teams
Leadership Laces can support individual teams, site-level leadership groups, emerging leader cohorts, and broader organizational leadership development efforts.
Session and Program Options
Flexible formats based on your team's needs.
Emerging Leader Cohort
A structured development experience for high-potential associates and new leaders preparing for greater responsibility.
Request this formatFrontline Supervisor Development
Practical leadership training for supervisors and shift leaders who directly impact retention, safety, productivity, and execution.
Request this formatExecutive & Operations Leadership Session
A leadership session for senior teams looking to align around culture, accountability, servant leadership, and workforce stability.
Request this formatCustom Leadership Development Program
A tailored approach based on the company's goals, audience, operating environment, and leadership challenges.
Request this format
About Chad Eudy
A leadership voice shaped by the floor.
Chad Eudy brings a perspective that resonates with operational teams because his leadership story started on the floor.
He has spent more than 30 years with FHI, rising from a frontline handler into senior leadership roles across human resources and leadership development. Today, Chad serves as VP of Leadership Development and leads Leadership Laces, FHI's leadership development practice.
That background gives Chad credibility with both operators and people leaders. He understands the pressure of the floor, but he also understands how leadership, culture, engagement, retention, and accountability shape the long-term health of an operation.
Chad is also a Certified John Maxwell Coach and a proud U.S. Navy veteran who served during the Persian Gulf War in Operations Desert Shield and Desert Storm. His message is grounded in servant leadership, real operational experience, and a deep belief that leaders have the ability to transform teams from the inside out.
Meet Chad
Hear Chad's story in his own words.
A two-minute introduction to Chad Eudy — his background, leadership experience, and why frontline leadership development matters.
Outcomes
Leadership development should connect to business outcomes.
Leadership Laces is not about checking a training box. It is designed to help companies strengthen the leadership behaviors that influence daily performance.
- Stronger communication
- Better retention
- Clearer accountability
- More consistent execution
- Stronger culture
- Better employee engagement
- More confident supervisors
- Improved team stability
- Stronger leadership bench
- Better alignment between people and performance
Proof of Impact
Practical, relevant, and grounded in real leadership challenges.
Chad's ability to make leadership development feel relevant to the real challenges companies face every day stood out. His message tied directly to frontline leadership, culture, accountability, and the importance of investing in people.
Gordon Rooney
Existing Industry & Workforce Manager, Dorchester County Economic Development
Chad has a great way of connecting leadership principles to the day-to-day realities leaders face on the floor. He spoke to the importance of communication, culture, accountability, and developing people in a way that felt real and actionable.
Meridith Berger
Director, Existing Industry Services, Greensboro Chamber of Commerce
Chad Eudy brought a powerful and authentic message to the Selling from the Heart Podcast. His perspective on servant leadership, purpose, and service-first influence connected deeply with what we believe about building trust and creating meaningful impact. Chad's journey from the frontlines to executive leadership gives him a practical voice that resonates with leaders, sales professionals, and anyone who wants to lead with more authenticity and purpose.
Larry Levine
Frontline Leadership Scorecard
Is your leadership laced up?
A 10-question self-assessment for warehouse, logistics, manufacturing, and operations leaders. See where your frontline leadership is secure — and where it may need support.
Media & Speaking
Selected media and speaking highlights.
Chad's leadership voice has been shared through podcasts, interviews, industry conversations, and live leadership development sessions.
- Selling from the Heart podcast
- The Supply Chaney Podcast
- GLOBIS Insights
- Dorchester County Industry Council
- Greensboro, NC, Chamber of Commerce Manufacturing & Logistics Council
Selected highlights — not a complete list.
About FHI
Built from real operating experience.
FHI provides managed workforce solutions for supply chain, warehouse, distribution, and logistics operations.
Because FHI works directly inside demanding operational environments, Leadership Laces is grounded in the realities companies face every day: labor pressure, team performance, frontline execution, productivity, safety, culture, and workforce stability.
This gives Leadership Laces a practical point of view that connects leadership development to the actual work happening on the floor.
Let's Talk
Develop the leaders who shape your operation every day.
If your organization depends on frontline supervisors, emerging leaders, operational managers, or high-potential team members, Leadership Laces can help strengthen the leadership behaviors that drive better communication, stronger culture, clearer accountability, and more consistent execution.
Frequently Asked
Frontline leadership assessment, answered.
Quick answers about the Leadership Laces Self-Assessment Tool and how it supports frontline leadership training for warehouse, logistics, manufacturing, supply chain, and operations teams.
- What is the Leadership Laces Self-Assessment?
- The Leadership Laces Self-Assessment is a 10-question frontline leadership scorecard that helps supervisors and operations leaders evaluate how consistently they build trust, accountability, communication, feedback, authenticity, and team connection.
- Who is the self-assessment for?
- It is designed for frontline supervisors, warehouse managers, logistics leaders, manufacturing teams, supply chain leaders, and operations executives who want a practical way to identify leadership strengths and gaps.
- How does the scorecard work?
- Leaders rate themselves on 10 leadership behaviors, total their score, and compare the result to a scoring guide that helps identify whether their leadership is strong, secure, slipping, or in need of support.
- What is a frontline leadership assessment?
- A frontline leadership assessment is a practical tool that helps supervisors and operations leaders evaluate how effectively they lead people, communicate expectations, build trust, give feedback, and create accountability with their teams.
- How long does the self-assessment take?
- Most leaders can review the 10 questions, score themselves, and identify next steps in about five minutes.
- Is Leadership Laces only for warehouse teams?
- Leadership Laces is especially relevant for warehouse, logistics, manufacturing, supply chain, and operations teams, but the leadership principles also apply to many frontline environments.
Contact
Tell us about your team.
Share a few details and we will follow up to discuss your leadership development goals and whether Leadership Laces is a fit for your team.
Direct Contact
Will Seel
VP of Business Development & Industry Affairs, FHI
will@fhiworks.comfhiworks.comLinkedIn