Frontline supervisor leading a distribution center team huddle
For Industry & Workforce Groups

Practical leadership content your members will actually use.

A ready-to-program session for the employers, manufacturers, and logistics operators your organization serves — focused on retention, supervisor effectiveness, culture, and frontline execution.

Leadership Laces, FHI's leadership development practice, is led by Chad Eudy, drawing on more than 30 years inside real supply chain, warehouse, distribution, and logistics operations. Not an outside training company. A practitioner.

30+ YearsChad inside real operations
Practitioner-ledNot a training vendor
Member-readyDrop into your calendar
ProvenWith industry councils
Built For Your Programming Calendar

A practical resource for the organizations that serve employers.

Your members come to you for relevant, useful programming. Leadership Laces, FHI's leadership development practice, gives you a session you can confidently put in front of them — practitioner-led content on the workforce and frontline leadership issues they deal with every day.

  • Economic development organizations
  • Chambers of commerce
  • Workforce development boards
  • Manufacturing councils
  • Industry councils
  • Port and logistics councils
  • Regional business alliances
  • Trade associations
  • Employer advisory groups
Why Your Members Care About This Topic

Frontline leadership is where workforce strategy succeeds or stalls.

These are the conversations happening in operations meetings across your membership right now. A practical session on frontline leadership speaks directly to them.

01

Retention is still a daily challenge

Members continue to invest heavily in hiring, only to lose people through preventable frontline experiences.

02

Supervisors shape the employee experience

The relationship between a supervisor and the team drives whether people stay, engage, and perform.

03

Culture is built through daily leadership behaviors

Posters and policies don't build culture. The behaviors leaders model on the floor do.

04

Communication gaps create operating friction

Most performance issues trace back to unclear expectations, weak feedback, or missing follow-through.

05

Accountability issues affect performance

When accountability is inconsistent, productivity, safety, and morale all take the hit.

06

Develop the workforce already in place

Leadership development strengthens the people members already have — a faster lever than hiring more.

Distribution center operations
Why Leadership Laces Is Different

Practitioner-built. Not generic leadership theory.

Leadership Laces, FHI's leadership development practice, is not generic leadership theory. It is practical leadership development shaped by FHI's 35+ years of experience working inside real supply chain, warehouse, distribution, and logistics operations.

FHI lives and breathes workforce execution, frontline leadership, retention, culture, safety, productivity, and operational performance every day. That perspective is what members hear in the room — and what makes the content land.

  • Built from inside the operation
  • Speaks the language of operators
  • Tied to retention and performance
  • Practical, not motivational
Your Speaker

Chad Eudy — credibility members recognize on sight.

Chad leads Leadership Laces, FHI's leadership development practice. His background is what makes the content credible to operators and HR leaders in the same room.

  • 31+ years at FHI
  • Frontline handler to VP of Leadership Development
  • Senior HR and leadership development experience
  • Certified John Maxwell Coach
  • U.S. Navy veteran
  • Servant leadership perspective
  • Practical operator credibility
Also Featured
Already Delivered to Industry & Workforce Audiences

Programmed by organizations like yours.

Leadership Laces has already been delivered in industry and workforce-style settings, including the Dorchester County Industry Council and the Greensboro, NC, Chamber of Commerce Manufacturing & Logistics Council.

Dorchester County Industry Council
Greensboro, NC, Chamber of Commerce Manufacturing & Logistics Council
Chad's ability to make leadership development feel relevant to the real challenges companies face every day stood out. His message tied directly to frontline leadership, culture, accountability, and the importance of investing in people.
Gordon Rooney
Existing Industry & Workforce Manager
Dorchester County Industry Council
Chad has a great way of connecting leadership principles to the day-to-day realities leaders face on the floor. He spoke to the importance of communication, culture, accountability, and developing people in a way that felt real and actionable.
Meridith Berger
Director, Existing Industry Services
Greensboro, NC, Chamber of Commerce Manufacturing & Logistics Council
Chad Eudy brought a powerful and authentic message to the Selling from the Heart Podcast. His perspective on servant leadership, purpose, and service-first influence connected deeply with what we believe about building trust and creating meaningful impact. Chad's journey from the frontlines to executive leadership gives him a practical voice that resonates with leaders, sales professionals, and anyone who wants to lead with more authenticity and purpose.
Larry Levine
Co-host
Session Topics

Pick the angle that fits your audience.

Each topic can be tailored to your members and the format of your event.

Topic 01

Frontline Leadership That Moves the Floor

How supervisors influence retention, safety, culture, accountability, communication, and execution.

Topic 02

The Frontline Leadership Gap

Why retention, productivity, and execution often start with the supervisor.

Topic 03

Culture Is Built on the Floor

Why leadership behaviors matter most where the work actually happens.

Topic 04

From Turnover to Team Stability

How frontline leaders build trust, consistency, and accountability inside demanding operations.

Topic 05

Leadership at the Shift Level

Practical look at how better supervisors create stronger teams and more consistent execution.

Topic 06

The Hidden Cost of Poor Frontline Leadership

How leadership gaps show up in turnover, productivity, safety, attendance, morale, and operating cost.

Flexible Formats

Drop it into the format you already run.

  • Monthly member event
  • Industry council meeting
  • Manufacturing or logistics council session
  • Workforce development event
  • Leadership roundtable
  • Breakfast briefing
  • Lunch-and-learn
  • Half-day leadership workshop
  • Employer advisory group session
Plan a Session

Plan a Leadership Session for Your Members

Interested in bringing practical frontline leadership content to your next industry, workforce, chamber, manufacturing, logistics, or employer-focused event? Share a few details and we will follow up to discuss audience fit, session format, timing, and next steps.

Leadership Laces is built from FHI's 35+ years of real-world operating experience inside supply chain, warehouse, distribution, and logistics environments. This is practical leadership content for the employers you serve, not theory from the outside looking in.
  • Practitioner-led — built inside real operations
  • Tailored to your audience and format
  • Already delivered with industry councils & chambers
Direct Contact
Will Seel
VP of Business Development & Industry Affairs, FHI
Discuss Session Options

Prefer email? Reach Will Seel directly at will@fhiworks.com.