Retention is still a daily challenge
Members continue to invest heavily in hiring, only to lose people through preventable frontline experiences.

A ready-to-program session for the employers, manufacturers, and logistics operators your organization serves — focused on retention, supervisor effectiveness, culture, and frontline execution.
Leadership Laces, FHI's leadership development practice, is led by Chad Eudy, drawing on more than 30 years inside real supply chain, warehouse, distribution, and logistics operations. Not an outside training company. A practitioner.
Your members come to you for relevant, useful programming. Leadership Laces, FHI's leadership development practice, gives you a session you can confidently put in front of them — practitioner-led content on the workforce and frontline leadership issues they deal with every day.
These are the conversations happening in operations meetings across your membership right now. A practical session on frontline leadership speaks directly to them.
Members continue to invest heavily in hiring, only to lose people through preventable frontline experiences.
The relationship between a supervisor and the team drives whether people stay, engage, and perform.
Posters and policies don't build culture. The behaviors leaders model on the floor do.
Most performance issues trace back to unclear expectations, weak feedback, or missing follow-through.
When accountability is inconsistent, productivity, safety, and morale all take the hit.
Leadership development strengthens the people members already have — a faster lever than hiring more.

Leadership Laces, FHI's leadership development practice, is not generic leadership theory. It is practical leadership development shaped by FHI's 35+ years of experience working inside real supply chain, warehouse, distribution, and logistics operations.
FHI lives and breathes workforce execution, frontline leadership, retention, culture, safety, productivity, and operational performance every day. That perspective is what members hear in the room — and what makes the content land.
Chad leads Leadership Laces, FHI's leadership development practice. His background is what makes the content credible to operators and HR leaders in the same room.
Leadership Laces has already been delivered in industry and workforce-style settings, including the Dorchester County Industry Council and the Greensboro, NC, Chamber of Commerce Manufacturing & Logistics Council.
Chad's ability to make leadership development feel relevant to the real challenges companies face every day stood out. His message tied directly to frontline leadership, culture, accountability, and the importance of investing in people.
Chad has a great way of connecting leadership principles to the day-to-day realities leaders face on the floor. He spoke to the importance of communication, culture, accountability, and developing people in a way that felt real and actionable.
Chad Eudy brought a powerful and authentic message to the Selling from the Heart Podcast. His perspective on servant leadership, purpose, and service-first influence connected deeply with what we believe about building trust and creating meaningful impact. Chad's journey from the frontlines to executive leadership gives him a practical voice that resonates with leaders, sales professionals, and anyone who wants to lead with more authenticity and purpose.
Each topic can be tailored to your members and the format of your event.
How supervisors influence retention, safety, culture, accountability, communication, and execution.
Why retention, productivity, and execution often start with the supervisor.
Why leadership behaviors matter most where the work actually happens.
How frontline leaders build trust, consistency, and accountability inside demanding operations.
Practical look at how better supervisors create stronger teams and more consistent execution.
How leadership gaps show up in turnover, productivity, safety, attendance, morale, and operating cost.
Interested in bringing practical frontline leadership content to your next industry, workforce, chamber, manufacturing, logistics, or employer-focused event? Share a few details and we will follow up to discuss audience fit, session format, timing, and next steps.