01
Retention is still a daily challenge
Members continue to invest heavily in hiring, only to lose people through preventable frontline experiences.
For Industry & Workforce Groups
Practical leadership content your members will actually use.
A ready-to-program session for the employers, manufacturers, and logistics operators your organization serves — focused on retention, supervisor effectiveness, culture, and frontline execution.
Leadership Laces, FHI's leadership development practice, is led by Chad Eudy, drawing on more than 30 years inside real supply chain, warehouse, distribution, and logistics operations. Not an outside training company. A practitioner.
30+ YearsChad inside real operations
Practitioner-ledNot a training vendor
Member-readyDrop into your calendar
ProvenWith industry councils
Built For Your Programming Calendar
A practical resource for the organizations that serve employers.
Your members come to you for relevant, useful programming. Leadership Laces, FHI's leadership development practice, gives you a session you can confidently put in front of them — practitioner-led content on the workforce and frontline leadership issues they deal with every day.
- Economic development organizations
- Chambers of commerce
- Workforce development boards
- Manufacturing councils
- Industry councils
- Port and logistics councils
- Regional business alliances
- Trade associations
- Employer advisory groups
Why Your Members Care About This Topic
Frontline leadership is where workforce strategy succeeds or stalls.
These are the conversations happening in operations meetings across your membership right now. A practical session on frontline leadership speaks directly to them.
02
Supervisors shape the employee experience
The relationship between a supervisor and the team drives whether people stay, engage, and perform.
03
Culture is built through daily leadership behaviors
Posters and policies don't build culture. The behaviors leaders model on the floor do.
04
Communication gaps create operating friction
Most performance issues trace back to unclear expectations, weak feedback, or missing follow-through.
05
Accountability issues affect performance
When accountability is inconsistent, productivity, safety, and morale all take the hit.
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Develop the workforce already in place
Leadership development strengthens the people members already have — a faster lever than hiring more.
Free Leadership Tool
Download the Frontline Leadership Self-Assessment
Is your leadership laced up?
The Leadership Laces Self-Assessment Tool is a practical frontline leadership assessment built for warehouse, logistics, manufacturing, supply chain, and operations leaders. The scorecard helps supervisors and leadership teams evaluate trust, accountability, communication, feedback, authenticity, and team connection — so you can identify leadership gaps before they affect team performance.
- Score 10 practical frontline leadership behaviors.
- Identify gaps in trust, accountability, feedback, and communication.
- Use your results to start a better leadership conversation.
PDF · Opens in a new tab · No email required
Leadership LacesPDF
Self-Assessment Tool & Scorecard
Is Your Leadership Laced Up?
- 1Trust
- 2Accountability
- 3Communication
- 4Authenticity
- 5Team Connection
Your Score— / 50
What is the Leadership Laces Self-Assessment?
The Leadership Laces Self-Assessment is a 10-question frontline leadership scorecard that helps supervisors and operations leaders evaluate how consistently they build trust, accountability, communication, feedback, authenticity, and team connection.
Who is the self-assessment for?
It is designed for frontline supervisors, warehouse managers, logistics leaders, manufacturing teams, supply chain leaders, and operations executives who want a practical way to identify leadership strengths and gaps.
How does the scorecard work?
Leaders rate themselves on 10 leadership behaviors, total their score, and compare the result to a scoring guide that helps identify whether their leadership is strong, secure, slipping, or in need of support.
Why Leadership Laces Is Different
Practitioner-built. Not generic leadership theory.
Leadership Laces, FHI's leadership development practice, is not generic leadership theory. It is practical leadership development shaped by FHI's 35+ years of experience working inside real supply chain, warehouse, distribution, and logistics operations.
FHI lives and breathes workforce execution, frontline leadership, retention, culture, safety, productivity, and operational performance every day. That perspective is what members hear in the room — and what makes the content land.
- Built from inside the operation
- Speaks the language of operators
- Tied to retention and performance
- Practical, not motivational
Your Speaker
Chad Eudy — credibility members recognize on sight.
Chad leads Leadership Laces, FHI's leadership development practice. His background is what makes the content credible to operators and HR leaders in the same room.
- 31+ years at FHI
- Frontline handler to VP of Leadership Development
- Senior HR and leadership development experience
- Certified John Maxwell Coach
- U.S. Navy veteran
- Servant leadership perspective
- Practical operator credibility
Also Featured
- GLOBIS University seminar on servant leadership
- Supply Chaney Podcast
- Selling from the Heart podcast
Meet Chad
Hear Chad's story in his own words.
A two-minute introduction to Chad Eudy — his background, leadership experience, and why frontline leadership development matters.
Already Delivered to Industry & Workforce Audiences
Programmed by organizations like yours.
Leadership Laces has already been delivered in industry and workforce-style settings, including the Dorchester County Industry Council and the Greensboro, NC, Chamber of Commerce Manufacturing & Logistics Council.
Dorchester County Industry Council
Greensboro, NC, Chamber of Commerce Manufacturing & Logistics Council
Chad's ability to make leadership development feel relevant to the real challenges companies face every day stood out. His message tied directly to frontline leadership, culture, accountability, and the importance of investing in people.
Gordon Rooney
Existing Industry & Workforce Manager
Dorchester County Industry Council
Chad has a great way of connecting leadership principles to the day-to-day realities leaders face on the floor. He spoke to the importance of communication, culture, accountability, and developing people in a way that felt real and actionable.
Meridith Berger
Director, Existing Industry Services
Greensboro, NC, Chamber of Commerce Manufacturing & Logistics Council
Chad Eudy brought a powerful and authentic message to the Selling from the Heart Podcast. His perspective on servant leadership, purpose, and service-first influence connected deeply with what we believe about building trust and creating meaningful impact. Chad's journey from the frontlines to executive leadership gives him a practical voice that resonates with leaders, sales professionals, and anyone who wants to lead with more authenticity and purpose.
Larry Levine
Co-host
Frontline Leadership Scorecard
Is your leadership laced up?
A 10-question self-assessment for warehouse, logistics, manufacturing, and operations leaders. See where your frontline leadership is secure — and where it may need support.
Session Topics
Pick the angle that fits your audience.
Each topic can be tailored to your members and the format of your event.
Topic 01
Frontline Leadership That Moves the Floor
How supervisors influence retention, safety, culture, accountability, communication, and execution.
Topic 02
The Frontline Leadership Gap
Why retention, productivity, and execution often start with the supervisor.
Topic 03
Culture Is Built on the Floor
Why leadership behaviors matter most where the work actually happens.
Topic 04
From Turnover to Team Stability
How frontline leaders build trust, consistency, and accountability inside demanding operations.
Topic 05
Leadership at the Shift Level
Practical look at how better supervisors create stronger teams and more consistent execution.
Topic 06
The Hidden Cost of Poor Frontline Leadership
How leadership gaps show up in turnover, productivity, safety, attendance, morale, and operating cost.
Flexible Formats
Drop it into the format you already run.
- Monthly member event
- Industry council meeting
- Manufacturing or logistics council session
- Workforce development event
- Leadership roundtable
- Breakfast briefing
- Lunch-and-learn
- Half-day leadership workshop
- Employer advisory group session
Frequently Asked
Frontline leadership assessment, answered.
Quick answers about the Leadership Laces Self-Assessment Tool and how it supports frontline leadership training for warehouse, logistics, manufacturing, supply chain, and operations teams.
- What is the Leadership Laces Self-Assessment?
- The Leadership Laces Self-Assessment is a 10-question frontline leadership scorecard that helps supervisors and operations leaders evaluate how consistently they build trust, accountability, communication, feedback, authenticity, and team connection.
- Who is the self-assessment for?
- It is designed for frontline supervisors, warehouse managers, logistics leaders, manufacturing teams, supply chain leaders, and operations executives who want a practical way to identify leadership strengths and gaps.
- How does the scorecard work?
- Leaders rate themselves on 10 leadership behaviors, total their score, and compare the result to a scoring guide that helps identify whether their leadership is strong, secure, slipping, or in need of support.
- What is a frontline leadership assessment?
- A frontline leadership assessment is a practical tool that helps supervisors and operations leaders evaluate how effectively they lead people, communicate expectations, build trust, give feedback, and create accountability with their teams.
- How long does the self-assessment take?
- Most leaders can review the 10 questions, score themselves, and identify next steps in about five minutes.
- Is Leadership Laces only for warehouse teams?
- Leadership Laces is especially relevant for warehouse, logistics, manufacturing, supply chain, and operations teams, but the leadership principles also apply to many frontline environments.
Plan a Session
Plan a Leadership Session for Your Members
Interested in bringing practical frontline leadership content to your next industry, workforce, chamber, manufacturing, logistics, or employer-focused event? Share a few details and we will follow up to discuss audience fit, session format, timing, and next steps.
Leadership Laces is built from FHI's 35+ years of real-world operating experience inside supply chain, warehouse, distribution, and logistics environments. This is practical leadership content for the employers you serve, not theory from the outside looking in.
- Practitioner-led — built inside real operations
- Tailored to your audience and format
- Already delivered with industry councils & chambers